Each of our puzzles is cut uniquely and pieces are not transferable between puzzles. Therefore, we can send you a PUZZLE PATCH KIT that will allow you to cover the area of the missing piece.
To request a PUZZLE PATCH KIT please send us an email to firstname.lastname@example.org with the following included:
- Your name and address
- The item number of the puzzle purchased (this is next to the UPC on the box)
- A close-up photo of the area with the missing piece taken from directly above the puzzle (must not be on an angle)
Processing time for a PUZZLE PATCH KIT is 2-4 weeks. Please note that we are able to offer a maximum of one per puzzle.
For any other questions, please email us at email@example.com